Burns & Mason Fireplaces Ltd

Fireplace Installers in Tolworth | Servicing Wood Burning Stoves and Gas Fireplaces from Your Local Showrooms

While some companies with fireplace showrooms may offer an installation service for any wood burning stoves and electric or gas fireplaces, at Burns & Mason Fireplaces Ltd, our Gas Safe and HETAS-registered fireplace installers go one step further. We carry out yearly servicing on all gas fires and wood burners to ensure they continue to operate safely and efficiently for as long as possible.

Thanks to this annual servicing, gas fires or stoves from our fireplace showrooms in Tolworth, Twickenham, East Molesey and the surrounding areas can last for around 20 years.

While it may be obvious that stoves and their chimneys require annual servicing to clean the build-up of creosote and soot, many people forget about regularly servicing gas fires.

Although they are relatively low maintenance compared to wood burners, gas fires can equally suffer from the build-up of debris, which, over time, affects their efficiency and overall safety.

Visit our reviews page to hear what customers have to say about our services.

Servicing Gas Fireplaces

Airborne particles like dust and dirt can creep into gas fireplaces during the combustion process. Although initially this may not cause a problem, over time it can result in an inefficient appliance or one that doesn’t work at all if it hinders the ignition. Additionally, some components on gas fires, such as the control knob, can break or fall victim to general wear and tear.

When you buy a gas fire from our fireplace showrooms in Tolworth, our fireplace installers offer the following services to keep it functioning safely and efficiently:

  • A Full Diagnostic Check on the Running of Gas Fires

  • Remove and Clean Any Glass Fronts

  • Check Seals for Glass Fronts as Well as the Pilot and Burner

  • Replacement Parts If Necessary

  • Remove And Clean the Fuel Effect

  • Ensure The Fuel Effect Is in the Optimal Position 

  • Ensure The Gas Lines to the Appliance are Secure and Leak-Free

  • Test The Meter for Earth Bonding

  • A Full Clean of Gas Fires, Particularly the Pilot Area

  • Check And Unblock the Flue Way, if Necessary

  • Test the Ignition to Ensure the Spark Electrode Operates Efficiently

  • Replace Any Parts to Maintain Safe and Efficient Operation

  • Provide an Up-to-Date Copy of the Instruction Manual 

Servicing Wood Burning Stoves

When it comes to wood burning appliances, it is crucial to keep the air supply clear of the build-up of clogging particles, such as ash. While homeowners in Tolworth may be able to handle this themselves, you should always seek professional, Gas Safe-registered engineers like our fireplace installers to clean chimneys and flues.

Wood burning stoves may require more than one service a year, depending on how often you use them and factors such as the moisture content in the type of fuel used.
At Burns & Mason Fireplaces Ltd, we recommend it once a year as a minimum requirement.

Some of the services our fireplace installers offer for wood burning stoves from our fireplace showrooms include:

  • Remove internal parts, such as the grate, baffle and ashpan for a full clean

  • Vacuum debris and ash from inside the appliance

  • Clean internal surfaces as well as the grate and ashpan

  • Remove and clean door glass, and check any rope seals around the door 

  • Scrape off old glue holding rope seals in place

  • Affix new rope seal (if replacement is necessary) and glue into place with a thermic seal adhesive

  • Oil hinge pins and door catch mechanism

  • Clean the exterior, using appropriate methods for painted finishes or enamelled surfaces

Please navigate our site for testimonials about our installations and the servicing of gas fireplaces and wood burning stoves in the Tolworth area.

Call our fireplace showrooms in Tolworth on 0208 390 2211 to arrange for annual servicing by our fireplace installers.